![]() We are a world community of HP enthusiasts dedicated to supporting HP technology.Ĭlick Thumbs Up on a post to say Thank You!Īnswered? Click post " Accept as Solution"to help others find it. Thank you for participating in the HP Community Forum. Supports windows with ink bottles are the printer. Will automatically detect and software download to the document or image. 3 get up to 38 faster speeds compared to previous hp smart tank. Regardless of all else, you should be able to complete the download. Hp ink tank 315 driver, software, firmware, and manual document for 64-bit/32-bit windows operating system and macintosh os. Regardless, the download itself (when downloaded from the printer diagnostics website) should work. ![]() I have no way to test this - I am not any longer running Windows 7 on any of our machines. The version of Windows you are running may influence which version of the Doctor package downloads, though I am not aware that Windows 7 uses a different Doctor program than the one used in Windows 10. ![]() If your printer is not listed, turn it on and click Retry. Once HP Print and Scan Doctor is open, click Start, and then choose your printer. Learn more here Run HPPSdr.exe from the download location on your computer. Mac: Use Diagnose & Fix through HP Smart. Save the installation file to your computer > Double-Click on the file to extract and run the program. Windows: Download HP Print and Scan Doctor. I tested (downloaded the most recent version of the Doctor) on and the version in the downloaded package (at this writing) is 5.0.4 (and not 5.2.x).Īnswer "yes" to the question about whether your printer is having issues to invoke the download action. ![]()
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